Privacy Policy

We believe your conversations belong to you. This policy explains how Memori collects, uses, and protects the information you trust us with.

Last updated December 6, 2025

What We Collect

We gather only the information required to deliver and improve Memori:

  • Account details such as your name, email address, and authentication data.
  • Conversation recordings, transcripts, and derived insights that you choose to store.
  • Usage analytics and device information to keep the platform reliable and secure.

How We Use Data

We process your information to:

  • Provide transcription, speaker identification, summaries, and AI insights.
  • Maintain platform security, prevent abuse, and troubleshoot issues.
  • Communicate product updates, respond to support requests, and improve features.

Your Choices & Controls

You stay in control of your information:

  • Manage, download, or delete conversations directly from your dashboard.
  • Update account preferences and notification settings at any time.
  • Request access, correction, or deletion by contacting support@memori.app.

Sharing & Disclosure

We never sell your personal data. We only share information when:

  • Service providers help deliver core features under strict confidentiality.
  • Compliance with law or responding to lawful government requests is required.
  • You explicitly authorize sharing with collaborators or trusted contacts.

Data Security & Retention

We apply encryption, access controls, and continuous monitoring to protect stored and in-transit information. Conversations remain in your account until you delete them or request removal.

If we ever identify a security risk, we will notify affected users and work swiftly to resolve the issue.

International Users

Memori is operated from the United States. If you access the service from another region, you consent to processing and storage in the U.S. and any other country where we or our providers maintain facilities.

Questions?

We are committed to transparency and trust. Reach out any time if you need clarification about how we handle your data.

Email us at support@memori.app